Refund Policy for SalesLinksAI.Net
Effective Date: 26-July-2024
1. General
At MakerLink (Pvt) Ltd, we strive to provide high-quality Sales Force Automation solutions through our platform, SalesLinksAI.Net. However, we understand that there may be occasions where a refund is necessary. This policy outlines the circumstances under which refunds will be issued and the process for requesting a refund.
2. Refund Eligibility
Customers may be eligible for a refund under the following conditions:
- Technical Issues: If you experience technical issues with our service that we are unable to resolve within 30 days, you may be eligible for a refund.
- Incorrect Billing: If you have been incorrectly billed or charged, please contact us immediately for a review and potential refund.
- Service Not as Described: If the service provided does not match the description on our website, you may request a refund within 30 days of purchase.
3. Refund Process
- Request a Refund: To request a refund, please contact our support team at support@saleslinksai.net with your order details and the reason for the refund request.
- Review: Our team will review your request and respond within 10 business days.
- Refund Issuance: If approved, refunds will be processed within 14 business days to the original method of payment.
- Note: Refunds will be given to the payment-initiated media itself.
4. Non-Refundable Situations
- Change of Mind: Refunds will not be issued for change of mind after the purchase.
- Violation of Terms: Refunds will not be issued if you violate our terms of service.
- Partial Periods: We do not offer refunds for partial periods of service or unused services.
5. Contact Us
If you have any questions or concerns about our refund policy, please contact us at support@saleslinksai.net.